“Whose problem is it?” ~ Neil Postman

This is the next question that Postman posed when considering why a new technology is to be introduced. After answering “what is the problem to which this technology is a solution”, Neil Postman wants us to identify the real owner of the problem. This is important because by seeing this we will realize whether we are trying to solve our problems or that of someone else?

Let’s look at virtual environments. Why are virtual environments created for schools? As explained in my previous post, I do not think that such virtual environments are important for schools. I believe that the fact that it was pushed to schools shows that there is a problem but it is not that of the schools. It is that of the software industries. They want to create a market for them to sell their products. It is largely a problem for the sales managers and their salesmen. Not for schools. For this reason, school teachers and administrators must learn to see through the hype, or sales pitches. Do schools really need them?

As mentioned in my previous posts, ICT is also often introduced to schools to lend an aura of prestige and progressiveness to the schools. For example, one reason why Singapore’s schools are considered world class is the ubiquitous presence of ICT equipment. In Indonesia, the surest way to lend a school an air of “international” quality is to promote the availability of computers in the school. Never mind if in both cases, rote learning and mechanical operations are the order of learning in the schools.

Whose problem is it that there is a need for such prestige? Does the prestige affect the teaching and learning process in schools? Quite obviously, it doesn’t. What it does affect is the image of the school. This is important for the owners of the schools, the parents of the students and the student themselves. What it does give to all three groups is bragging rights. For the owners of such schools, it means that they hope bragging about the introduction of ICT will bring about more “customers” for the school. For the parents, it assuages their fears about not giving the best for their children’s future. And for the students themselves, they can brag that they come from a “technologically sophisticated” school.

Whose problem is it also that schools are expected to use ICT to teach students the so-called 21st century skills like collaboration and problem-solving? Are students and teachers supposed to be test pilots of every new technology? Does this come under the ambit of the schools? Where is the line drawn with regards to what is considered to be suitable as part of a school’s goals? School teachers and administrators need to ask these questions so they do not become saddled with other people’s problems. Schools as they are, are already crammed with all kinds of new initiatives to overcome all of society’s ills. Currently everybody’s agenda has become the schools’ agenda. A more discerning approach can help to reduce the overload that is happening in schools and bring back some semblance of sanity.